Winching & Extraction

Winching is the process of using a powerful motorized cable system to pull your vehicle out of a stuck position—like a ditch, snowbank, mud pit, or uneven terrain—where it cannot be simply towed or driven out. It’s different from a tow because the vehicle may not be easily accessible or on solid ground. If your wheels are buried or the car is off-road, winching is often the only safe recovery method. Kaylee’s Towing uses professional-grade winches that minimize further damage and safely reposition your vehicle for towing or driving.

First, stay calm and avoid spinning your tires—it may dig you in deeper. If safe, place hazard lights on, and try to assess your surroundings. Call Kaylee’s Towing right away, and provide exact details like your location, terrain conditions, and the state of your vehicle (e.g., tilted, grounded, or partially submerged). The more information you give, the better prepared the technician will be to bring the right equipment for a safe extraction.

When done improperly, yes. But at Kaylee’s Towing, our operators are trained to safely position anchor points, distribute force correctly, and use protective gear like soft straps to reduce any impact on the frame or wheels. We also assess vehicle type, extraction angle, and terrain before starting. Most of our extractions are damage-free thanks to proper technique and equipment suited to everything from sedans to SUVs.

Not at all. Winching is commonly needed for everyday drivers who slide off icy roads, get stuck in rural driveways, or hydroplane into ditches. In fact, many calls we get in Cortland are for standard passenger vehicles during snowstorms or spring thaws. Whether you're in a Prius or a pickup, if you’re stuck and can’t move safely, winching might be the solution.

The average winch-out takes about 30 to 60 minutes, depending on access and terrain. Complications like soft mud, tight spaces, or surrounding trees can extend the process. Our team always communicates clearly about ETA, arrival time, and how long the procedure will likely take once on-site. We aim for safe, efficient extractions with minimal disruption to your day.

Yes. Kaylee's Towing regularly assists vehicles stuck on driveways, farms, trails, or even in backyards. We’re fully equipped to handle snowbanks, iced-over roads, and narrow paths. We encourage homeowners to let us know about tight clearances or terrain hazards beforehand so we can bring the proper rig (flatbed, 4WD wrecker, etc.) to safely perform the winch-out.

Many people make their situation worse by spinning their tires, which sinks the car deeper. Others try DIY winching with inadequate straps or without understanding anchor points, risking serious injury or damage. Some call friends with trucks, but that often lacks the pulling power needed. Kaylee’s professional winching eliminates guesswork, preserves your vehicle, and avoids unnecessary mechanical strain.

Ideally, yes, especially if the car is in a hard-to-locate or off-road area. However, if you're in a safe location or the vehicle is easily accessible, we can coordinate by phone. Our drivers will document the service, and we offer flexible payment options for remote coordination if you can’t be physically present during recovery.

Pricing is based on factors like the depth and difficulty of extraction, type of terrain, accessibility, weather conditions, and distance to your location. Basic winch-outs start at a flat rate, but complex extractions may involve additional labor or equipment. Kaylee’s Towing always gives upfront, transparent quotes before service begins, so you’ll never be surprised by the final bill.

Yes, but only if it’s safe. We’ve helped many customers in Cortland retrieve vehicles stuck in waterlogged driveways or fields. However, if the water is too high or moving swiftly, we may need to wait until conditions stabilize. Kaylee’s team is trained to assess flood-related risks and use waterproof-rated gear when conditions permit safe winching.