24 Hour Towing Service in Cortland County, New York
Our 24-hour towing service is designed to assist clients stranded on the road. Whether you have been involved in an accident or your vehicle has broken down, our team is always ready to offer prompt and reliable towing services.
Our tow trucks are equipped with equipment to ensure we can handle any vehicle, regardless of size or weight. Our skilled drivers have years of experience in the industry and are trained to handle all types of emergencies. They will arrive at your location within minutes and safely transport your vehicle to your preferred destination.
We pride ourselves on providing quality care with high safety standards. We understand that the safety of our clients' vehicles is of utmost importance, so we ensure that all our equipment and tools are well-maintained and regularly inspected to guarantee their functionality. Our professionals undergo regular training sessions to stay up-to-date with the latest safety protocols and procedures. This ensures they can effectively handle any situation while prioritizing their and clients' safety.
Our Benefits: Fast, Reliable Response
One of the primary benefits of our 24 Hour Towing Service is that we offer a fast and reliable response to all our clients. We understand your time is valuable; every minute counts when experiencing car trouble or an accident. That's why our team works around the clock to assist anyone in need promptly.
Our tow truck drivers are equipped with technology and communication systems that allow them to locate you quickly and dispatch the closest available driver. Whether you're stranded on the side of the road or involved in a collision, our team will arrive at your location in no time.
In addition to offering fast response times, we pride ourselves on delivering reliable service you can count on. Our drivers are fully trained and licensed professionals who can handle any towing situation safely and efficiently. You can trust us to get your vehicle where it needs to go without causing additional damage or delays. Overall, choosing our 24 Hour Towing Service means getting timely help from experienced experts who prioritize your safety and satisfaction above all else.
We're Trusted And Affordable For All Customers
While towing is essential for most people, comparing prices can help you find affordable options. We offer competitive rates for our services. We understand that unexpected breakdowns or accidents can be stressful, so we strive to provide affordable towing solutions.
You can identify the best deals by comparing the prices of different towing companies. However, it's important to remember that price should not be the only factor when choosing a towing service provider. It's also crucial to consider their reputation, experience, and service quality. Our team of experienced tow truck drivers is equipped with equipment and has extensive knowledge of handling all kinds of vehicles safely and efficiently.
At our company, we pride ourselves on providing exceptional customer service. When you contact us for assistance, we will take the time to listen to your needs and dispatch a tow truck as soon as possible. We understand how stressful it can be when you're stuck on the side of the road, so we make the entire process as smooth as possible. With our 24-hour towing service, you can rest assured that help is only a phone call away.
FAQ's
What information should I have ready when I call for a 24/7 tow?
Share your exact location (cross streets, mile markers on I-81/Route 13), vehicle make/model, drive type (AWD/4WD), and the problem you’re seeing. Note hazards (lanes blocked, fuel leak), number of passengers, pets, or mobility needs. Tell us if you’re in a garage, snowbank, shoulder, or a narrow road. The more specifics we get, the faster we send the right truck, gear, and safe approach—especially during Cortland’s winter conditions.
Flatbed or wheel-lift—what’s safer for my vehicle?
Both are safe when used correctly. Flatbeds carry your vehicle fully off the road and are preferred for AWD, low-clearance, performance cars, and collision damage. Wheel-lifts work well for short distances, tight spaces, or when the vehicle can’t be loaded onto a deck; dollies protect the non-lifted axle. We choose based on drivetrain, clearance, and damage points, then use soft straps, frame-safe anchor points, and careful loading angles to prevent cosmetic and underbody damage.
What should I do while waiting on the roadside in Cortland winters?
Prioritize safety. Move to a safe shoulder or parking lot if possible. Turn on hazards, set the parking brake, and stay inside the vehicle with seatbelts if traffic is close. In snow or low visibility, avoid standing behind or beside your car. Conserve phone battery, share your live location with a trusted contact, and keep doors locked. If you smell fuel, move upwind at a safe distance. We’ll give arrival instructions based on conditions.
How are towing costs calculated—and how can I avoid surprises?
Pricing often includes a hook-up/base fee plus per-mile rates, with add-ons for winch-outs, dollies, or after-hours site challenges (deep snow, blocked access). Storage, second tows, or extra stops may be separate. Ask for an all-in estimate before we roll, including destination, mileage, and likely recovery steps. Having your destination ready and clearing personal items speeds things up. We provide itemized receipts so you can submit to insurance or roadside-assistance programs for reimbursement.
Can you tow AWD, 4WD, low-clearance, or performance vehicles safely?
Yes—when matched with the right method. AWD/4WD is typically flatbed-only or wheel-lift with dollies to keep all wheels off the ground. Low-clearance cars may need ramps and lower deck angles to avoid bumper or splitter contact. We confirm tow points, disable air suspensions when applicable, and use tire straps instead of frame hooks to protect finishes. Tell us your exact model and any modifications so we dispatch the appropriate equipment the first time.
Do you handle electric and hybrid vehicles differently?
Absolutely. Most EVs/hybrids require flatbed transport and specific neutral/tow modes; improper wheel-dragging can damage driveline components. We avoid lifting from high-voltage areas, verify safe shutdown, and use appropriate tie-downs at manufacturer-approved points. If the 12V system is down, some models can’t shift to neutral until it’s supported—let us know dashboard warnings you see. We never “jump” traction batteries; if needed, we can assist the 12V system safely to enable loading.
What’s the safest way to recover a car from snow, mud, or a ditch?
Controlled winching, not brute force. We assess ground firmness, attachment points, and load angles, then use tree-savers/bridles, soft shackles, and snatch blocks to keep forces in a straight, predictable path. Before pulling, we clear packed snow from tires, deflate slightly if appropriate, and spot a second person. Spinning tires can worsen ruts or fling debris—avoid DIY yanks with straps from random points; they can bend subframes and risk injury.
Can roadside assistance (jump-start, tire change, fuel delivery, lockout) save me a tow?
Often, yes. A stable jump can revive a healthy battery; a quick tire swap or fuel delivery may get you home. However, repeated jump attempts, driving on a damaged sidewall, or forcing a keyless lock can create bigger problems. We assess on arrival and start with the least invasive fix. Tell us if you have wheel locks, unusual lug sizes, or modified wheels so we bring the correct sockets and avoid delays.
How do accident tows, police calls, and storage work after a crash?
Safety and clearance come first. After law enforcement authorizes removal, we document vehicle condition with photos, collect loose parts, and secure belongings. You choose the destination: a body shop, your home, or our yard if after hours. Storage fees may apply if the vehicle remains at a yard; avoiding an unnecessary second tow saves money. Keep claim numbers handy; we coordinate with adjusters and provide detailed invoices and documentation for faster processing.
Should I send my car home or directly to a shop after hours?
If a trusted shop is closed, consider home or secure storage overnight to avoid drop-off confusion or missed keys. Many shops have night key drops—confirm before we depart. Sending the car straight to a repair facility can reduce secondary tows and storage fees if they’ll receive it. We’ll help you weigh access, lighting, and theft risk, then note keys and instructions. A single, well-planned move is cheaper than multiple relocations.
